Terms & Conditions

Definition of terminology:

  • A ‘Client’ is a person, persons, business entity or organisation using any of the services provided by Rocket SEO Ltd.
  • ‘Site Optimisation’ is the work Rocket SEO Ltd have set out to achieve in the Rocket SEO Ltd’s confirmation order email.
  • ‘Site’ or ‘Website’ is the Website as seen on the world wide web and owned by the client.
  • ‘Search Engine’ will solely focus on the local version of Google applicable to the target website, audience and Client’s preference.
  • ‘Rank’ is the position of the client’s website on search engines.
  • ‘SEO’ (search engine optimisation) is the process of increasing the rank of a client’s website on the search engines.
  • ‘Off Page SEO’ is the attempted optimisation of the client’s website using methods which do not require the editing of a client’s website.
  • ‘Monthly Service’ is our standard payment plan and we will take a payment each month whilst the client is signed up to our SEO service.

Standard Terms & Conditions

  1. Rocket SEO® is a registered trademark owned by Rocket SEO ltd.
  2. The contract between Rocket SEO Ltd and the Client will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.
  3. The works to be carried out shall be as set out in the Rocket SEO Ltd confirmation order email.
  4. Rocket SEO Ltd will not begin work until you have paid for your first month in full.
  5. Rocket SEO Ltd will take either a 100% upfront payment for an agreed number of months SEO or will sign you up to our monthly service to be paid in advance each calendar month.
  6. If you choose to pay for SEO upfront, Rocket SEO Ltd will carry out any work you have paid for and then automatically place you on to our monthly service.
  7. Any additional SEO services you add to your existing SEO package at a later date, will incur additional charges.
  8. There is no minimum term and therefore a client may cease payments at any stage. Payment is however made 1 month in advance of work being carried out. If a payment is stopped, SEO work will cease immediately. No refunds will be given under any circumstances.
  9. We do not hold you into a contract but by agreeing to these terms and conditions you agree you will serve us with a minimum of 30 days notice (either in writing, by phone or by an email) if you wish to cancel your SEO services at any stage.
  10. If Rocket SEO Ltd does not receive payment, work on your site optimisation will pause until payment is received in full. Delay in payment may negatively affect your site’s performance on the search engines.
  11. In the event that you choose to end your contract with Rocket SEO Ltd it is solely your responsibility to remove any access you have granted Rocket SEO Ltd to, for example, your ftp details, your back office, Google accounts or services or any other accounts.
  12. All payments to Rocket SEO Ltd with regard to the SEO service are non refundable.
  13. Rocket SEO Ltd will always recommend keywords that have the potential to bring you the quickest return on your investment. If you pick keywords that we do not recommend, Rocket SEO Ltd cannot guarantee any timescales or increase in traffic as a result.
  14. Any SEO work you directly carry out outside of our recommendations, including link building, changes to your website or anything else that negatively affects your rankings or your conversions will not be deemed the responsibility of Rocket SEO Ltd.
  15. Any failure on your part to stay in regular contact with us regarding changes to your site including confirmation and approval of keywords or content etc. that affects your SEO services negatively is not the responsibility of Rocket SEO Ltd.
  16. Rocket SEO Ltd may need to edit your site in order to carry out site optimisation work.
  17. Rocket SEO Ltd will attempt to increase the rank of your website on the search engines. There is however no 100% guarantee of success. Your monthly payment covers the time used to help increase your website ranking.
  18. Rocket SEO Ltd can not be held financially liable in anyway with regard to your website ranking on the search engines.
  19. Rocket SEO Ltd cannot be held responsible for anything adversely affecting the Client’s business operation, sales, or profitability that might be claimed is a result of a service offered by Rocket SEO Ltd. The terms and conditions of this website are governed by the laws of England and Wales. Jurisdiction for any claims arising in respect of this website’s Content shall lie exclusively with the courts of England. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.
  20. Rocket SEO Ltd will not be held responsible for any illegal activities your website is involved in or promotes, e.g. selling counterfeit goods.
  21. Any external influences that affect your site negatively through hosting services, domain registration or any others will not be held as the responsibility of Rocket SEO Ltd.
  22. Search engines change their algorithms frequently, which can result in fluctuations in your search ranking positions.  Rocket SEO Ltd will not be held responsible for these fluctuations or if an algorithm change results in dramatic changes to your website rankings.

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